Monday, 11 May 2015

Netflix ISP Speed Index for April

Here is April data for the Netflix ISP Speed Index, our monthly update on which Internet Service Providers (ISPs) provide the best prime-time Netflix streaming experience.

This month, Australia and New Zealand joined the speed index, ranking 17 and 13, respectively on the list of 29 countries we rank. Performance for Australian ISPs was impacted by consumer demand exceeding the forecasts Netflix provided. We are working closely with these ISPs and expect performance to improve in the coming months. For April, TPG topped the ranking in Australia with an average speed of 3.36 Megabits per second (Mbps). For New Zealand, Snap led with an average speed of 3.77 Mbps.

In the U.S., Cox continued its climb, taking the No. 2 position in the ranking with an average speed of 3.49 Mbps. Cox’s speeds have been steadily increasing, from 3.11 Mbps in November 2014.

The Netflix ISP Speed Index is a measure of prime time Netflix performance on a particular ISP and not a measure of overall performance for other services/data that may travel across the specific ISP network. Faster Netflix performance generally means better picture quality, quicker start times and fewer interruptions.

The latest regional rankings are below:




Anne Marie is a member of the Netflix communications team.

Monday, 13 April 2015

Netflix ISP Speed Index for March

Here is March data for the Netflix ISP Speed Index, our monthly update on which Internet Service Providers (ISPs) provide the best prime-time Netflix streaming experience.

In the U.S., Verizon retained the top spot with an average speed of 3.50 Megabits per second (Mbps) for March.

In Canada, TekSavvy continued its climb, increasing two spots to No. 10 with an average speed of 3.08 Mbps, up from 2.91 Mbps in February when it moved up one.

In Chile, GTD bypassed VTR for the second time this year, taking the top spot with an average speed of 3.27 Mbps ahead of VTR’s 3.19 Mbps.

In Sweden, Ownit took the top spot for the first time since June 2014 with an average speed of 3.95 Mbps. ComHem, which had ranked No. 1 since then, fell to second place with an average speed of 3.93 Mbps compared with 3.98 Mbps in February.

In Luxembourg, Visual Online jumped two to top that country’s ranking for the first time with an average speed of 4.16 Mbps. Numericable and Lux Online each fell one spot to second and third place respectively, posting average speeds of 4.08 Mbps.

Next month, we’ll add Australia and New Zealand, where we launched service last month, to the index.

The Netflix ISP Speed Index is a measure of prime time Netflix performance on a particular ISP and not a measure of overall performance for other services/data that may travel across the specific ISP network. Faster Netflix performance generally means better picture quality, quicker start times and fewer interruptions.
The latest regional rankings are below:



Anne Marie
Anne Marie is a member of the Netflix communications team.

Monday, 9 March 2015

Netflix ISP Speed Index for February

Here is February data for the Netflix ISP Speed Index, our monthly update on which Internet Service Providers (ISPs) provide the best prime-time Netflix streaming experience.

In the U.S., Charter jumped two places to No. 6 with an average speed of 3.29 Megabits per second (Mbps), up from 3.14 Mbps last month.

In Sweden, a Telia increase moved the provider from last place to No. 8 in the rankings. The company’s average speed totalled 3.59 Mbps, up from 2.98 Mbps in January.

In Germany, QUiX jumped two places to No. 3, with an average speed of 3.77 Mbps, up from 3.68 Mbps last month. NetCologne dropped to fourth place, though its average speed remained 3.76 Mbps.

In Mexico, Telecable moved to No. 3, up two places, with an average speed of 2.87 Mbps, up from 2.68 Mbps last month. Cablevision dropped to fourth place even though its average speed increased to 2.86 Mbps from 2.74 Mbps a month ago.

The Netflix ISP Speed Index is a measure of prime time Netflix performance on a particular ISP and not a measure of overall performance for other services/data that may travel across the specific ISP network. Faster Netflix performance generally means better picture quality, quicker start times and fewer interruptions.

The latest regional rankings are below:




Anne Marie
Anne Marie is a member of the Netflix communications team.

Monday, 9 February 2015

Netflix ISP Speed Index for January

Below is January data for the Netflix ISP Speed Index, our monthly update on which Internet Service Providers (ISPs) provide the best prime-time Netflix streaming experience.

In the U.S., Verizon FiOS narrowly held onto the top spot with Cablevision close enough that both ISPs posted an average speed of 3.43 Megabits per second (Mbps) when rounded.

There was much movement in Canada’s January rankings, with Shaw dropping two places to No. 6 with an average speed of 3.34 Mbps and SaskTel rising two places to No. 4 with an average speed of 3.35 Mbps. TekSavvy also fell, coming in at No. 13 with an average speed of 2.91 Mbps.

In Chile, GTD reclaimed the No. 1 position, posting an average speed of 3.19 Mbps. That displaced VTR, whose average speed slipped to 3.06 Mbps from 3.17 Mbps in December.

In France, Bouygues Telecom topped the ranking for the first time, providing an average speed of 3.74 Mbps in January. Numericable, which had held the top spot since Netflix launched there in September, came in a close second with an average speed of 3.73 Mbps.

The Netflix ISP Speed Index is a measure of prime time Netflix performance on a particular ISP and not a measure of overall performance for other services/data that may travel across the specific ISP network. Faster Netflix performance generally means better picture quality, quicker start times and fewer interruptions.
The latest regional rankings are below:




Anne Marie
Anne Marie Squeo is a member of the Netflix communications team.

Monday, 12 January 2015

Netflix ISP Speed Index for December

Below is December data for the Netflix ISP Speed Index, our monthly update on which Internet Service Providers (ISPs) provide the best prime-time Netflix streaming experience.

December is historically our heaviest viewing month, with December 28 being the largest streaming day of the year.

In the U.S., despite the heavy demand, we saw continued increases in average speeds across the largest ISPs, with Verizon FiOS topping the list at 3.36 Megabits per second (Mbps), Cablevision coming in a close second at 3.32 Mbps, and Bright House just behind at 3.30 Mbps. (That’s up from average speeds last month of 3.27 Mbps, 3.20 Mbps and 3.16 Mbps respectively.) Time Warner Cable posted the largest gain, jumping three places to sixth with average speed of 3.18 Mbps, up from 2.97 Mbps in November.

In Mexico, Totalplay joined the index and snagged the top spot in December, posting an average speed of 3.53 Mbps. Axtel X-tremo slipped to second place even while increasing their average speed to 3.44 Mbps from 3.36 Mbps last month.

In Sweden, Bredband2 jumped 2 spots to the No. 3 with average speeds of 3.80 Mbps, up from 3.65 Mbps in November.

The Netflix ISP Speed Index is a measure of prime time Netflix performance on a particular ISP and not a measure of overall performance for other services/data that may travel across the specific ISP network. Faster Netflix performance generally means better picture quality, quicker start times and fewer interruptions.

The latest regional rankings are below:




Anne Marie
Anne Marie is a member of the Netflix communications team.

Monday, 8 December 2014

Netflix ISP Speed Index for November

Below is November data for the Netflix ISP Speed Index, our monthly update on which Internet Service Providers (ISPs) provide the best prime-time Netflix streaming experience.

A look at year-over-year average performance since November 2013 shows significant increases in average speed in the U.S. and Europe.

In the U.S., the average speed for the top 10 cable and fiber ISPs increased over 1.00 Megabit per second (Mbps)  in the last year, rising from 2.03 Mbps last November to 3.07 Mbps today -- in part because numerous ISPs including Cablevision, Cox and Charter increased their average speeds significantly without requiring additional payment to reach mutual customers.*  Additional interconnect capacity also helped normalize performance across these ISPs. Last November, the spread between the highest and lowest speeds among the top 10 was about 1.00 Mbps; today, it’s narrowed considerably to 0.33 Mbps.

We saw similar improvements in performance in Europe, including the UK and Ireland, with the average speed for the countries we’ve tracked over the last year increasing to 3.31 Mbps today from 2.62 Mbps last November. Ireland posted the biggest gains with its average speed jumping 1.00 Mbps to 2.78 Mbps. While all the European countries we tracked last November -- except for the Netherlands, which was higher -- averaged speeds below 2.85 Mbps, everyone except for Ireland topped 3.00 Mbps last month, including the six new countries added in September.
The Netflix ISP Speed Index is a measure of prime time Netflix performance on a particular ISP and not a measure of overall performance for other services/data that may travel across the specific ISP network. Faster Netflix performance generally means better picture quality, quicker start times and fewer interruptions.

*Certain ISPs -- Comcast, Verizon, Time Warner Cable and AT&T -- saw a significant increase in their average speeds only after Netflix met their demand for interconnection payments. We continue to believe the long-term health of the Internet is at risk if ISPs can demand access fees from content providers simply to reach consumers already paying for Internet service.

The latest regional rankings are below:






Anne Marie
Anne Marie Squeo is a member of the Netflix communications team.

Monday, 10 November 2014

Netflix ISP Speed Index for October

Below is October data for the Netflix ISP Speed Index, our monthly update on which Internet Service Providers (ISPs) provide the best prime-time Netflix streaming experience.

In the U.S., Bright House broke into the Top 3 in October with an average speed of 3.13Mbps, joining Verizon FiOS and Cablevision.

Among two of the six newest countries we track, there were significant movements in both the Luxembourg and Austria indices.

  • In Luxembourg, Numericable jumped four places to No. 1, providing Netflix viewers with an average speed of 3.98Mbps, up more than 500 Kilobits from September. Luxembourg Online took the No. 2 spot, up from fourth last month.
  • In Austria, LIWEST topped the list, rising two places with average speed of 4.2Mbps, up from 3.77 in September.

The Netflix ISP Speed Index is a measure of prime time Netflix performance on a particular ISP and not a measure of overall performance for other services/data that may travel across the specific ISP network. Faster Netflix performance generally means better picture quality, quicker start times and fewer interruptions.

The latest regional rankings are below.




Anne Marie

Anne Marie Squeo is a member of the Netflix communications team.